UniPin’s customer service representative supports Customers and Partners by providing helpful information, answering questions, and responding to complaints. They're the front line of support for partners and customers and they help ensure that customers are satisfied with products, services, and features.
Bergabunglah dengan misi kami untuk menjadi platform top-up utama di dunia!, Saat ini kami telah berkembang ke lebih dari 35 negara dan mencari orang-orang berbakat untuk bergabung dengan kami di posisi berikut
Job Description
Job Responsibilities
- Provide professional customer service support.
- Answer customer calls, emails, and live chats (Zendesk, WhatsApp, etc.)
- Works on the weekend and helps on mega campaigns (i.e., 9.9, 10.10, etc.)
- Create reports using Word and Excel to collect data for analysis and reports.
- To perform shift work duties on a 24x7 basis from Monday to Sunday, including public holidays.
- Communicate and coordinate with the team as necessary.
- Maintain a positive and professional attitude toward customers at all times.
Job Requirement
- Required Skill(s): Customer Service, Customer Relation, and Good communication skill.
- Fresh graduate or has experience in working with customer support and is customer-oriented.
- Experienced handling customer services on marketplaces.
- Has experience in working in e-commerce or has a personal store in e-commerce is a plus.
- Able to perform shift work duties 24x7 Monday to Sunday and public holidays and field work whenever necessary
- Good speaking in English is preferred.
- Domicile in West Jakarta / Tangerang is preferred
Job Description
Graphic designers develop visual text and imagery from concepts brief to communicate complex ideas to be more accessible and inspire, inform or captivate consumer.
Job Responsibilities
- Develop a visual promo design for each departments
- Develop image materials, illustration, graphic or other design elements to use on clients request
- Develop a visual design to production ready (printed and digital)
- Create Visual Assets (overlay, stream assets, and graphic materials)
- Develop mockup assets and merchandise option for internal departments requirement
- Contribute with the team to develop the final visual presentation of a project
Job Requirement
- Bachelor Degree with any major
- At least 1 year working experience as a graphic designer, but fresh graduate are very welcome to apply
- Proficient in Adobe Photoshop and Illustrator
- Knowledge of design techniques, tools and principles
- Knowledge of layouts, graphic fundamentals, typography, print and web
- Creativity, originality and able to work on a tight deadline
- Good in English is a plus!
Job Description
As a broadcast intern, you'll assist in the production of broadcast content in the company
Job Responsibilities
- Ensuring all content meets quality standards before airing
- Conducting live broadcasts efficiently and professionally
- Managing technical aspects during live broadcasts
Job Requirement
- Final year student or fresh graduates are very welcome to apply
- Have previous experience in broadcasting event offline & online is a plus
- Proficient in using broadcasting tools and software
- Familiarity with live broadcasting protocols and procedures
- Able to work from the office
Job Description
Work closely with designers, developers, and other departments to ensure a seamless user experience.
Job Responsibilities
- Help design and build user interfaces for websites and mobile apps.
- Work on new features and help with API documentation.
- Assist with tasks related to data or finding ways to access it.
- Support in maintaining and fixing the company website.
Job Requirement
- Bachelor’s Degree or in the final semester of an IT/Computer Science.
- Interested in coding and solving problems.
- Good knowledge of JavaScript and HTML5.
- Familiar with using databases like MySQL is a bonus.
- Good understanding in data structures and algorithms
Job Description
Responsible for the structure, system, data, and logic of a website.
Job Responsibilities
- Help develop and maintain server-side applications
- Assist the team to design and create APIs (RESTful).
- Write clean, efficient, and reusable code.
- Participate in code reviews and quality checks.
- Support in document code, API structures, and workflows.
Job Requirement
- Bachelor’s Degree or in the final semester of an IT/Computer Science.
- Passionate about coding and solving problems.
- Familiar with at least one of these programming languages: Java, Kotlin, Node.js, or Go.
- Basic understanding of databases (like MySQL, PostgreSQL).
- Experience with APIs and integrating them.
- Familiar with Git or other version control systems.
Job Description
Create engaging content by researching newsworthy topics and developing a content plan
Job Responsibilities
Job Requirement